Privacy Policy
Last updated: January 15, 2026
At Sulizo Paraguay S.A. (hereinafter, "Sulizo"), we are committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you access our financial education platform at sulizo.com.
1. Data Controller
The controller of your personal data is Sulizo Paraguay S.A., with registered address at Av. Aviadores del Chaco 2050, Floor 12, Asuncion, Paraguay. Tax ID (RUC): 80123456-7. You can contact us at any time at contacto@sulizo.com or by phone at +595 21 614 5800.
2. Data We Collect
We collect the following types of personal data: (a) Identification data voluntarily provided through our contact forms, including full name and email address; (b) Browsing data collected automatically, such as IP address, browser type, operating system, pages visited, visit duration, and technical cookies; (c) Communication data derived from any correspondence you maintain with our team.
3. Purpose of Processing
We use your personal data for the following purposes: to respond to your inquiries and requests submitted through the contact form; to provide you with access to our educational materials on personal finance; to improve the browsing experience and functionality of our platform; to comply with legal obligations and requirements of competent authorities of the Republic of Paraguay; and to perform anonymous statistical analyses to optimize our educational services.
4. Legal Basis for Processing
The processing of your data is based on: your express consent given when completing our forms or accepting cookies; the execution of pre-contractual measures at your request; the legitimate interest of Sulizo in improving its educational services; and compliance with legal obligations in force in the Republic of Paraguay, including Law No. 6534/2020 on Protection of Credit Personal Data and applicable provisions of the Paraguayan Civil Code.
5. Data Sharing
Sulizo does not sell, rent, or share your personal data with third parties for commercial purposes. We may share information in the following limited cases: with technology service providers who assist us in operating the platform, subject to confidentiality agreements; when required by law, court order, or competent authority of Paraguay; and to protect the rights, property, or safety of Sulizo, its users, or the general public.
6. International Transfers
In the event that your data is transferred outside Paraguay for storage or technical processing purposes, we ensure that such transfers comply with adequate data protection guarantees, including standard contractual clauses and security measures equivalent to those required by Paraguayan legislation.
7. Data Retention
We retain your personal data only for the time necessary to fulfill the purposes described in this policy. Contact data is retained for a maximum period of 24 months from the last interaction. Browsing data and cookies are retained according to the specific periods indicated in our Cookie Policy. At the end of the retention period, your data will be securely and irreversibly deleted.
8. Your Rights
As the owner of your personal data, you have the right to: access the personal data we hold about you; request the rectification of inaccurate or incomplete data; request the deletion of your data when it is no longer necessary; object to the processing of your data in certain circumstances; request the limitation of processing; and request the portability of your data in electronic format. To exercise any of these rights, send a request to contacto@sulizo.com including a copy of your identity document. We will respond within a maximum period of 15 business days.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include encryption of data in transit and at rest, role-based access controls, continuous security monitoring, and periodic reviews of our data protection practices.
10. Changes to This Policy
Sulizo reserves the right to update this Privacy Policy at any time. Changes will be published on this same page with the date of the last update. We recommend that you periodically review this policy to stay informed about how we protect your information.
11. Contact
For any inquiry related to this Privacy Policy or the processing of your personal data, you may contact us at: Sulizo Paraguay S.A., Av. Aviadores del Chaco 2050, Floor 12, Asuncion, Paraguay. Email: contacto@sulizo.com. Phone: +595 21 614 5800.